VIETNAM AIRLINES

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IMPORTANT INFORMATION:Your country/region is Vietnam và payment will be charged in Vietnamese Dong (VND).According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND.In case of paying by other currency, you may change trang web country/region (cliông chồng here).


Please note that Vietnam giới Airlines will move sầu our operations in Moscow - Russia from Domodedovo (DME) airport to Sheremetyevo (SVO) airport as from July 2, 2019

Customize your flight with our wide range of options:

Secure my fare Baggage information Seat options Add ancillaries Upgrade flights Exchange flights
Purchase pay-later reservations
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Please select the size of payment:

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* Only apply for pay later reservations made via trang web www.vdbnhatranghotel.vn or Vietnam Airlines application.
Ticket refunds are permitted when customers buy tickets online. They are not permitted when customers buy tickets at ticket offices or through agents.

Refund reason :

Personal Reason Vietphái nam Airlines changed/cancelled the flight

Route :

To/from US Others
Auto lớn refund khổng lồ trương mục is applied for tickets issued on web/phầm mềm of Vietnam giới Airlines only.

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(See Refund terms and conditions)


Within 72 hours after receiving an email notification of tickets và ancillary services purchased on Vietnam Airlines" trang web và phầm mềm, please loginhere to declare Value Added Tax (VAT) invoice information.

The tự động hóa flight cancellation is applied for tickets purchased on Vietnam giới Airlines" website/app only.

Please read the details of Terms & Conditions


Dịch Vụ Thương Mại đón tiễn nkhô nóng tại trường bay, cung cấp những thủ tục tương quan mang lại du khách, hành lý trước lúc bay/sau khoản thời gian đáp chuyến bay, góp rút ngắn tối đa thời hạn ngóng đợi/làm giấy tờ thủ tục trên sân bay.


TripCARE Travel Insurance
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TripCARE, a collaboration between PVI and Chubb, covers up khổng lồ 1.6 bil VND for Personal Accident, Medical Expense & Travel Inconvenience; supports Worldwide Medical Emergency Assistance 24/7.

TripCARE can be purchased by Visa/MasterCard/JCB và Vietnam local payment thẻ with pay now method.

By selecting TripCARE, I acknowledge & agree with Benefits, Policy Wordings và Declaration & Authorization.


Flight Delay/Cancellation Insurance - FLY PRO
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FLY PRO Insurance cover up khổng lồ 1.500.000 VND for Travel Inconvenience related khổng lồ flight schedule change.Enjoy your flight with FLY PRO!

Buy Insurance


VOUCHER
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Experience Vietnam Airlines’ attractive sầu travel packages with round-trip air tickets & luxury offers from famous khách sạn brands such as Vin Group, Intercontinental, Accor Hotels, The Ascott Limited...

BUY VOUCHER


ARRIVAL/ DEPARTURE ASSISTANCE SERVICE
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Taxi service between the airport và the thành phố serves you safely & conveniently by the most reputable và quality taxi companies with a predetermined time & a clear, transparent amount.

BOOK


VNA Mall is an omni-channel retailer of Vietnam Airlines, committed to providing quality products from reputable suppliers including agricultural products, food, beverages, gifts, co-branded items of Vietnam Airlines ... for customers from anywhere, at any time.

DISCOVER


VNAMAZING is an e-commerce platkhung of Vietnam Airlines, committed to lớn providing a variety of Online travel services including domestic and international tours, package vouchers for airline tickets and hotels from reputable partners... for customers at attractive prices.

DISCOVER


You can enjoy all the comfort and benefits of the relaxing Lotus Lounges where you can find the wide selection on the Búp Phê, or simply take in the fantastic view with the 4 star unique service.

BOOK
Please note that Vietnam Airlines will move our operations in Moscow - Russia from Domodedovo (DME) airport khổng lồ Sheremetyevo (SVO) airport as from July 2, 2019
You are about khổng lồ leave vdbnhatranghotel.vn. You will be redirected to lớn the website of Booking.com that is not owned by Vietnam giới Airlines. The site is not within our control & may not follow Vietphái mạnh Airlines" policies. All transactions on Booking.com comply with the Terms and Conditions of Booking.com. By clicking "Search", you have sầu acknowledged and agreed with Terms and Conditions of Booking.com.

Vietnam giới Airlines Gift Voucher brings you different voucher options from our trusted partners. Upgrade your experience and enjoy high-class services with our voucher products.


Passengers are required lớn have adequate travel documents for all flights on all concerned airlines và khổng lồ abide by national laws and regulations. Vietphái nam Airlines does not take responsible if passengers are denied entry into any country.

Please visit here for more details.


Web Checkin is available 24 to lớn 1 hour before flight departure

Please ensure you input the family name as it appears in your ticket


If you are denied boarding or if your flight is cancelled or delayed for at least two hours,askatthe check-in counter or boarding gate for the text stating your rights, particularly with regardtocompensation và assistance.


Vietnam Airlines (VN) Aeroflot (SU)Aerolineas Argentina (AR) Aeromexico (AM)Air Europa (UX) Air France (AF) Alitalia (AZ) Đài Loan Trung Quốc Airlines (CI)China Eastern Airlines (MU)China Southern Airlines (CZ) Czech Airlines (OK) Delta Air Lines (DL) Garudomain authority Indonesia Airlines (GA) Kenya Airways (KQ) KLM Royal Dutch airlines Korean Air (KE) Saudi Arabian Airlines (SV) Tarom Romanian (RO) Xiamen Airlines (MF) Frequent Flyer Program(*)

If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard lớn compensation and assistance.


Please note that Vietphái mạnh Airlines will move sầu our operations in Moscow - Russia from Domodedovo (DME) airport lớn Sheremetyevo (SVO) airport as from July 2, 2019

a. Applicability:

This section applies specifically lớn the booking functions available on this trang web. When using Vietnam Airlines’ online booking facility to lớn make a reservation, you signify your agreement lớn all applicable terms, conditions, & notices, including but not limited khổng lồ the Conditions of Use. If this is not your intention and/or you disagree with any part of applicable terms và conditions, DO NOT USE this facility.

b. Conditions of using online booking facility:

i. The online booking facility is only for your personal và non-commercial use. You are not permitted lớn modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the online booking facility.

ii. You represent that you are of legal age lớn use the booking facility in accordance with these Conditions of Use and to have sầu legal obligations for any liability you may incur as a result of the use of the online booking facility. You are financially responsible for all uses of this trang web by yourself and those using your login information. You will supervise all usage of the only booking facility under your name or account. You warrant that all information supplied by you and members of your household in using the booking facility are true và accurate.

c. Rules for Booking

i. Reservations can be made for up khổng lồ 6 passengers (excluding infant) per booking.

Adults: From 12 years old at the time of traveling on the first flight.Childen: From 2 to under 12 years old at the time of traveling on the first flight.Infants: From 7 days to under 2 years old (at the at the time of traveling on the first flight for itineraries wholly operated by Vietphái mạnh Airlines; at the time of traveling on the last flight for itineraries having a flight operated by other airlines).

ii. Children must travel with an accompanying parent/authorized person. Tickets must be booked under the same reservation

iii. Infants without seat will be issued a ticket at a discount of 90% off applicable adult fare.

iv. Infants with seat are currently not accepted for booking.

v. Children will be issued a ticket at a discount of 25% off applicable adult fare.

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vi. Passengers under 14 years traveling alone are required a commitment letter of legitimate representative sầu to operating airlines.

vii. Website fares are exclusive for website purchase and subject khổng lồ the availability of seat.

viii. Your fare & reservation are not guaranteed until successful payment.

d. Rules for fares, taxes và fees

i. Total fares payment include all airport và passenger taxes, fees & charges applying for the entire itineraries. However, some airport service charges may not be included due to lớn the airport’s policy.

ii. Vietnam Airlines headquarter is located in Vietnam giới, Vietphái nam Airlines shall not be responsible for any fees may be levied by the issuing ngân hàng while purchasing tickets on Vietnam Airlines trang web. Please kiểm tra with your issuing bank for details of the fees if any.

e. Rules for international payment thẻ verification (VISA/MASTER/JCB)

i. At the checkin, cardholder is required lớn present the payment thẻ, eTicket and Passport for verification of payment thẻ.

ii. In case the cardholder cannot proceed lớn airport for payment card verification, the cardholder is required to lớn verify at Vietnam giới Airlines office before the flight departure.

iii. For ticket change/reroute, the cardholder is required khổng lồ to present the payment thẻ, eTicket & Passport for verification of payment card at Vietphái mạnh Airlines office.

iv. Failing to verify payment card will lead to lớn boarding denial or new ticket purchase.

f. Rules for refund, reroute, change and online supports

i. For refund of your ticket(s) purchased online, you can fill in the Refund Request size và tin nhắn to refund-online
vdbnhatranghotel.vn or tương tác the nearest Vietnam Airlines Offices.

ii. For ticket changes including rebook, reroute, ticket extension, please, tương tác the nearest Vietphái nam Airlines Offices.

iii. If you do not receive confirmation tin nhắn showing ticket number from Vietnam giới Airlines gmail account no-reply
vdbnhatranghotel.vn or the nearest Vietnam Airlines offices or for supports.

iv. If your reservesation is affected by schedule change, we will skết thúc the schedule change notification khổng lồ your registered tin nhắn.

v. Passengers are recommended to checkflight arrivals và departures timeonline or with branch offices within 24 hours before scheduled departure time.

g. Other rules

i. These Conditions of Use refer only to your use of this website. Other and separate conditions apply to lớn carriage of passengers, baggage và cargo by air, or any promotion which Vietphái nam Airlines may run from time khổng lồ time.

ii. If you travel on a flight operated by Vietphái mạnh Airlines, the General Conditions of Carriage apply to lớn the carriage of passengers, baggage & cargo by air.

iii. Travel lớn some destinations may require visa of which application is at your responsibility. A valid passport with expiry date in accordance with relating countries’ regulation may be required during your trip.

h. Restriction of use

i. You will not use the online booking facility lớn make any unauthorized, speculative, false or fraudulent reservation.

ii. You must not:

Resell the service of the online booking facility; or Use the online booking facility for any activity which breaches any law; or Use the online booking facility in a way which interferes with its availability for other users; or Use other means khổng lồ transact or obtain information if you are unable lớn use the online booking facility.

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If Vietnam Airlines, in its sole discretion, believes that you are in breach, or will be in breach, of any of these restrictions, reserves its right to lớn cancel your booking without giving you a reason and/or without further reference to you.