Vietnam Airlines 787 Business Review I One Mile At A Time

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After spending a night at the Sheraton Skyline Heathrow, I arrived at Heathrow Terminal 4 at around 9AM, plenty early for my 11:10AM flight to Ho Chi Minh City. Vietphái mạnh Airlines check-in was located in Zone G, at the very right of the terminal.

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Vietphái nam Airlines check-in London Heathrow

The check-in process took a surprisingly long time, given that there was only one person ahead of me. They seemed khổng lồ be having some issues with their ticket, so it took over trăng tròn minutes until I was helped. Once it was my turn I was quickly issued my boarding passes all the way lớn Shangnhị.

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Vietphái mạnh Airlines check-in London Heathrow

Security was quiông chồng. While Vietnam Airlines uses the SkyTeam Lounge, I decided to skip it, given that I’ve reviewed it before. I love sầu just wandering around Terminal 4, given the chất lượng airlines that operate out of there. Cheông chồng out this beautiful Gulf Air A330, for example.

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Gulf Air A330 London Heathrow

The Vietphái mạnh Airlines flight was departing from gate 11, so I headed there. Interestingly right in front of the gate they had three immigration officers và a money sniffing dog. I don’t think I’ve ever seen a money sniffing dog at an airport before (at least not knowingly), and that tìm kiếm was specific to our gate. Is currency smuggling a big issue on flights to/from Vietnam giới, or bởi they just select flights at random?

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Vietphái mạnh Airlines departure gate London Heathrow

While my boarding pass indicated that boarding was supposed to lớn start at 10:10AM, in reality boarding only started at 10:35AM, with business class passengers being called first.

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Vietphái nam Airlines 787 London Heathrow

Vietphái nam Airlines 50London (LHR) – Ho Chi Minc City (SGN)Saturday, May 5Depart: 11:10AMArrive: 5:20AM (+1 day)Duration: 12hr10minAircraft: Boeing 787-9Seat: 6K (Business Class)

I boarded through the second mix of doors on the 787, where I was pointed left inkhổng lồ the business class cabin. Vietnam Airlines’ 787 business class cabin consists of a total of 28 seats, spread across seven rows in a 1-2-1 configuration. There were no bins in the center section of the plane (just the intrusion in the first few rows from the pilot crew rest), which made the cabin feel more spacious.

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Vietphái mạnh Airlines 787 business class cabin

The cabin looked pretty cookie-cutter, aside from the fact that Vietnam giới Airlines chose brown finishes for their seats.

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Vietnam Airlines 787 business class cabin

I had assigned myself seat 6K, the window seat on the right side in the second to lớn last row.

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Vietphái mạnh Airlines business class seat 787

Since the 787 is a bit narrower than the 777, reverse herringbone seats on the plane also feel a bit narrower, in my experience.

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Vietphái nam Airlines business class seat 787

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Vietphái mạnh Airlines business class seat 787

To the right of the seat was a reading light, entertainment control, seat controls, USB outlet, & headphone jaông chồng.

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Vietphái mạnh Airlines business class seat & entertainment controls

To the side of that was an exposed storage compartment with a hook, where the headphones were located.

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Vietphái mạnh Airlines business class seat storage compartment

When you recline the seat inlớn the bed, the ottoman becomes part of it. There was some room underneath the ottoman, which was great for storing shoes during the flight.

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Vietphái mạnh Airlines business class seat ottoman

The tray table could be extended from the console to the right of the seat, và could be folded over in half.

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Vietnam giới Airlines business class seat tray table

Underneath that was a small storage area, the 110v outlet, and the literature pocket.

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Vietnam Airlines business class seat power outlet & literature pocket

To the left of the seat was an armrest that could be raised và lowered. I always lượt thích to lớn have sầu this up whenever possible, but some airlines require it khổng lồ be lowered for takeoff and landing.

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Vietnam Airlines business class seat armrest

To the side of that was the seat’s only enclosed storage compartment, which was still quite small.

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Vietnam giới Airlines business class seat storage compartment

One fantastic feature of these seats was that they had individual air nozzles, which far too many airlines don’t have sầu. Unfortunately the center seats don’t have sầu these, though, given the lachồng of overhead bins.

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Vietnam giới Airlines business class seat air nozzles

Reverse herringbone seats are amuốn my favorite business class seats, so all around this was a solid thiết lập, especially since each seat had two air nozzles.

Waiting at my seat upon boarding was a pillow và blanket. This was quite underwhelming — while the pillow was thiông chồng, it was small, và the blanket was thin và scratchy. Bedding can make such a huge difference in terms of the business class experience, and it’s one area where Vietphái mạnh Airlines disappoints.

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Vietphái nam Airlines business class pillow và blanket

Also waiting at my seat were slippers.

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Vietphái mạnh Airlines business class slippers

Then there was an amenity kit with Acca Kappa products. The kit had eyeshades, socks, earplugs, a comb, a toothbrush and toothpaste, lip balm, moisturizer, & service stickers.

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Vietnam Airlines business class amenity kit

Also at the seat were headphones, which were low quality. They hurt my ears, & the sound quality wasn’t very good.

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Vietnam Airlines business class headphones

Just a moment after settling in, I was offered a cold towel by one of the flight attendants.

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Vietnam giới Airlines business class warm towel

A few minutes later I was asked whether I wanted something khổng lồ drink. It’s nice that they offer drinks of choice, rather than only offering a limited selection. I asked for a glass of champagne, which was served in a proper champagne flute.