Vietnam Airlines 787 Business Review I One Mile At A Time
After spending a night at the Sheraton Skyline Heathrow, I arrived at Heathrow Terminal 4 at around 9AM, plenty early for my 11:10AM flight to Ho Chi Minh City. Vietphái mạnh Airlines check-in was located in Zone G, at the very right of the terminal.
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The check-in process took a surprisingly long time, given that there was only one person ahead of me. They seemed khổng lồ be having some issues with their ticket, so it took over trăng tròn minutes until I was helped. Once it was my turn I was quickly issued my boarding passes all the way lớn Shangnhị.

Security was quiông chồng. While Vietnam Airlines uses the SkyTeam Lounge, I decided to skip it, given that I’ve reviewed it before. I love sầu just wandering around Terminal 4, given the chất lượng airlines that operate out of there. Cheông chồng out this beautiful Gulf Air A330, for example.

The Vietphái mạnh Airlines flight was departing from gate 11, so I headed there. Interestingly right in front of the gate they had three immigration officers và a money sniffing dog. I don’t think I’ve ever seen a money sniffing dog at an airport before (at least not knowingly), and that tìm kiếm was specific to our gate. Is currency smuggling a big issue on flights to/from Vietnam giới, or bởi they just select flights at random?

While my boarding pass indicated that boarding was supposed to lớn start at 10:10AM, in reality boarding only started at 10:35AM, with business class passengers being called first.

Vietphái nam Airlines 50London (LHR) – Ho Chi Minc City (SGN)Saturday, May 5Depart: 11:10AMArrive: 5:20AM (+1 day)Duration: 12hr10minAircraft: Boeing 787-9Seat: 6K (Business Class)
I boarded through the second mix of doors on the 787, where I was pointed left inkhổng lồ the business class cabin. Vietnam Airlines’ 787 business class cabin consists of a total of 28 seats, spread across seven rows in a 1-2-1 configuration. There were no bins in the center section of the plane (just the intrusion in the first few rows from the pilot crew rest), which made the cabin feel more spacious.

The cabin looked pretty cookie-cutter, aside from the fact that Vietnam giới Airlines chose brown finishes for their seats.

I had assigned myself seat 6K, the window seat on the right side in the second to lớn last row.

Since the 787 is a bit narrower than the 777, reverse herringbone seats on the plane also feel a bit narrower, in my experience.


To the right of the seat was a reading light, entertainment control, seat controls, USB outlet, & headphone jaông chồng.

To the side of that was an exposed storage compartment with a hook, where the headphones were located.

When you recline the seat inlớn the bed, the ottoman becomes part of it. There was some room underneath the ottoman, which was great for storing shoes during the flight.

The tray table could be extended from the console to the right of the seat, và could be folded over in half.
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Underneath that was a small storage area, the 110v outlet, and the literature pocket.

To the left of the seat was an armrest that could be raised và lowered. I always lượt thích to lớn have sầu this up whenever possible, but some airlines require it khổng lồ be lowered for takeoff and landing.

To the side of that was the seat’s only enclosed storage compartment, which was still quite small.

One fantastic feature of these seats was that they had individual air nozzles, which far too many airlines don’t have sầu. Unfortunately the center seats don’t have sầu these, though, given the lachồng of overhead bins.

Reverse herringbone seats are amuốn my favorite business class seats, so all around this was a solid thiết lập, especially since each seat had two air nozzles.
Waiting at my seat upon boarding was a pillow và blanket. This was quite underwhelming — while the pillow was thiông chồng, it was small, và the blanket was thin và scratchy. Bedding can make such a huge difference in terms of the business class experience, and it’s one area where Vietphái mạnh Airlines disappoints.

Also waiting at my seat were slippers.

Then there was an amenity kit with Acca Kappa products. The kit had eyeshades, socks, earplugs, a comb, a toothbrush and toothpaste, lip balm, moisturizer, & service stickers.

Also at the seat were headphones, which were low quality. They hurt my ears, & the sound quality wasn’t very good.

Just a moment after settling in, I was offered a cold towel by one of the flight attendants.
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A few minutes later I was asked whether I wanted something khổng lồ drink. It’s nice that they offer drinks of choice, rather than only offering a limited selection. I asked for a glass of champagne, which was served in a proper champagne flute.