A25 LƯƠNG HỮU KHÁNH

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Each reviews score is between 1-10. To get the overall score that you see, we add up all the Reviews scores we’ve sầu received & divide that total by the number of nhận xét scores we’ve sầu received. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money và free Wi-Fi. chú ý that guests submit their subscores & their overall scores independently, so there’s no direct liên kết between them.

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You can nhận xét an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a nhận xét you’ve already submitted, please tương tác our Customer Service team.

We have people và automated systems that specialise in detecting fake đánh giá submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.

Anyone else who spots something suspicious can always report it to lớn our Customer Service team, so our Fraud team can investigate.

Ideally, we would publish every nhận xét we receive, whether positive sầu or negative. However, we won’t display any đánh giá that includes or refers lớn (aước ao other things):

Politically sensitive sầu commentsPromotional contentIllegal activitiesPersonal or sensitive information (e.g. emails, phone numbers or credit thẻ info)Swear words, sexual references, hate speech, discriminatory remarks, threats, or references lớn violenceSpam & fake contentAnimal crueltyImpersonation (e.g. if the writer is claiming to lớn be someone else)Any violation of our Reviews guidelines.

To make sure Reviews are relevant, we may only accept đánh giá that are submitted within 3 months of checking out, và we may stop showing Reviews once they’re 36 months old – or if the Accommodation has a change of ownership.

An Accommodation may choose khổng lồ reply to lớn a Đánh Giá.

When you see multiple Đánh Giá, the most recent ones will be at the top, subject khổng lồ a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, đánh giá score, etc.).

We sometimes show external nhận xét scores from other well-known travel websites. We make it clear when we’ve sầu done this.

Guidelines và standards for Reviews

These guidelines & standards aim to keep the content on vdbnhatranghotel.vn relevant & family-friendly without limiting expression of svào opinions. They are also applicable regardless of the sentiment of the comment.

Contributions should be travel related.

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The most helpful contributions are detailed & help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional nội dung will be removed and issues concerning vdbnhatranghotel.vn’s services should be routed lớn our Customer Service or Accommodation Service teams.

Contributions should be appropriate for a global audience. Please avoid using profanity or attempts lớn approximate profanity with creative spelling, in any language. Comments & media that include "hate speech", discriminatory remarks, threats, sexually explicit remarks, violence, & the promotion of illegal activity are not permitted.

All nội dung should be genuine and chất lượng to the guest. review are most valuable when they are original và unbiased. Your contribution should be yours. vdbnhatranghotel.vn property partners should not post on behalf of guests or offer incentives in exchange for review. Attempts to lớn bring down the rating of a competitor by submitting a negative nhận xét will not be tolerated.

Respect the privacy of others. vdbnhatranghotel.vn will make an effort lớn obscure email addresses, telephone numbers, trang web addresses, social media accounts, & similar details.

The opinions expressed in contributions are those of vdbnhatranghotel.vn customers & properties & not of vdbnhatranghotel.vn. vdbnhatranghotel.vn does not accept responsibility or liability for any Review or responses. vdbnhatranghotel.vn is a distributor (without any obligation to lớn verify) & not a publisher of these comments and responses.

By default, nhận xét are sorted based on the date of the Review và on additional criteria to lớn display the most relevant nhận xét, including but not limited to: your language, review with text, và non-anonymous nhận xét. Additional sorting options may be available (by type of traveller, by score, etc.).

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